Test My Computer

Step 1:Test Video
Step 2:Test Mic
Step 3:Test Audio

X

Please read the steps below

1. Make sure you have the Extension Enabled:

Type chrome://extensions in the address bar and make sure VidyoWebConnector Plugin is enabled.

Type about:addons in the address bar and make sure VidyoWeb Plugin is enabled and set in 'Always activate' mode.

Select the Tools button, and go to Manage add-ons. Make sure Vidyo Web Plugin is enabled.

Choose Preferences from the Safari menu, then click Extensions.
Select an Vidyo Web Plugin and enable it.

2. Make sure you do not have another instance running.

Choose your camera.

Did your camera display video?

Choose your microphone.

Did you see green tick mark appear on above image?

Choose your audio output.

Did you hear the audio playing?

Nicklaus Children's Pediatric Virtual Care

Your computer does not have all the components
to perform a successful consultation.

Please check your connection or make sure the device(s) are plugged in.

Video Camera
Microphone
Audio Speakers

Nicklaus Children's Pediatric Virtual Care

Your computer has all the components
to perform a successful consultation.