Nicklaus Children's Pediatric Virtual Care

What can we help you with?

Best Practices & Technical Tips
for Clinicians


For more information or technical support, please call or e-mail us at:

+1 (800) 811-9350

Getting Started

Nicklaus Children's Pediatric Virtual Care, the Telemedicine solution used at Nicklaus, is being updated to the Pediatric Virtual Care platform. This new tool can be launched from the Telemedicine Link in PowerChart, and the communication with patients/families is established via Zoom.

Nicklaus Children's Pediatric Virtual Care Clinician/MA/Nurse/Manager Workflow

1 - Open the patient's chart.
2 - Access the Telemedicine Link
3 - Access the Meeting Link from the Clinician Dashboard
4 - Once you click on Start Meeting.
5 - During the Zoom Call
6 - End the Call
7 - Invite another clinician to the call if needed.


From the START MEETING page, you can:

  1. Resend the invite if the parents say they did't get it or they lost it.
  2. Invite another parent that wants to join, or use this same button if the meeting was scheduled with the incorrect email address or phone number.
  3. Invite another clinician after the meeting started